Veterinary Front Office Receptionist Assistant
1 week ago
We are seeking a highly organized and compassionate Veterinary Front Office Receptionist to join our dedicated team at Lillington Veterinary Hospital, an EverVet Partner. The ideal candidate will be passionate about animals and providing exceptional customer service.
About the Role:
- Manage the waiting room, greet clients, and handle client complaints in a professional manner
- Prepare invoices and estimates for services provided
- Take payments and print receipts for transactions
- Take digital photos of patients and share them on social media platforms
- Maintain office supplies, including printers, paper stock, and toner cartridges
- Manage appointment requests and reminders through Demandforce and InTouch Mobile
- Monitor Facebook activities and respond to comments and messages
- Answer phone calls and take messages, as well as call in prescriptions to pharmacies
- Enter new client information into our database and add scanned documents to patient histories
- Explain CareCredit options to clients and guide them through the process
- Understand account payable and monthly statements
- Complete end-of-day accounting tasks
Benefits:
- Paid Time Off
- Medical, Dental, Vision insurance with Health Savings Account
- Employee Assistance Program available 24/7
- Supplemental Life Insurance and AD&D Insurance
- 401K Plan with Generous Employer Match
- Maternity Leave and Bereavement Leave
- Life, Short Term, and Disability Insurance
- Discount Programs and Discounted Veterinary Care
- On-Demand Pay Options and Referral Bonus
Career Advancement Opportunities:
- The opportunity to attend Penn Foster's veterinary technician program with full tuition payment
- Access to Zoetis Clinical and Professional Program and Events
- Access to VMG resources
Requirements:
- High School Diploma or equivalent required; at least one year of experience preferred
- Strong customer service skills and ability to communicate effectively
- Ability to lift up to 50 pounds and basic math and writing skills
- Basic understanding of medical terminology and knowledge of computer software (Infinity and Office programs)
Estimated Salary Range: $18-$20 per hour
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