Communications Coordinator

7 days ago


Virginia Beach, Virginia, United States Reliance Medical Transport Full time

Join Reliance Medical Transport as a Communications Coordinator where you will play a vital role in ensuring the efficient and effective dispatch of emergency services. As a Public Safety Liaison, you will act as a communication point for emergency and non-emergency calls, receiving requests, transmitting messages, and tracking vehicles.

The ideal candidate must be an excellent communicator and be able to remain calm and composed, especially in emergency situations. You must be able to multitask as well as complete other operational support functions as assigned by the Dispatch Manager. The goal of the dispatcher is to enable different parties to communicate by ensuring the accurate and timely transmission of information. This is an in-person position where you will report to the office during your scheduled shifts.

Job Responsibilities:
  • Receive emergency and non-emergency calls
  • Takes down location and personal information of the caller
  • Dispatches available units to the proper location
  • Maintains logs of all calls and dispatched units
  • Enters call information and records into the database
  • Prioritizes simultaneous emergency scenarios
  • Stays up to date on location and activity of units in the area
  • Monitors activity of vehicles and on-duty personnel during shift
Requirements:

High school diploma or GED required. 1 year of Dispatching experience is preferred. Job-specific training required. Must be at least 18 years of age. Must have a high school diploma or GED. Must have a clean background and ability to pass a drug screen.

The estimated salary for this position is between $45,000 - $60,000 per year, depending on experience and qualifications. This is a highly competitive salary range for a similar position in the industry.



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