Automotive Service Advisor

1 month ago


Akron, Ohio, United States Summit Toyota Full time
Job Summary

We are seeking a highly motivated and customer-focused Service Advisor to join our team at Summit Toyota. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities:

  • Provide exceptional customer service and ensure a positive experience for all customers
  • Listen to customers and clearly communicate repair needs to our service technicians
  • Upsell additional services using low-pressure, high-integrity methods
  • Provide accurate repair and maintenance estimates
  • Adhere to policies on vehicle care and operation
  • Follow up on each repair and keep customers informed of progress
  • Inspect repair quality and ensure all work is complete
  • Notify customers when vehicles are ready for pickup
  • Review and explain repairs and associated costs with customers
  • Handle minor customer concerns and complaints
  • Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards

Benefits:

  • Competitive compensation and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

About Our Dealership:

At Summit Toyota, we are committed to delivering exceptional customer service and building long-term relationships with our customers. We strive to create a positive and supportive work environment that encourages our employees to grow and succeed.



  • Akron, Ohio, United States Infiniti of Akron Full time

    Job OverviewAt Infiniti of Akron, we are seeking a highly skilled Automotive Service Advisor to join our team. As a key member of our service department, you will be responsible for providing exceptional customer service and expert advice to our customers.Key Responsibilities:Provide detailed explanations of necessary repairs and associated costs to...


  • Akron, Ohio, United States Tire Choice Auto Service Centers Full time

    Job Title: Automotive Service TechnicianJob Summary:We are seeking a skilled Automotive Service Technician to join our team at Tire Choice Auto Service Centers. As an Automotive Service Technician, you will be responsible for the efficient diagnosis, repair, and maintenance of our guests' vehicles.Key Responsibilities:Perform brakes, suspension, tire...


  • Akron, Ohio, United States Employ-Temps Staffing Service Full time

    Assembly and Packaging TechnicianWe are seeking a skilled Assembly and Packaging Technician to join our team at Employ-Temps Staffing Services in Akron. This is a unique opportunity to work with a global leader in plastic automotive part-making. Shift:3rd Shift Monday-Friday 11:00pm-7:00am + Overtime when neededPay:$18.50/hrResponsibilities:Operate assembly...


  • Akron, Ohio, United States Tire Source Full time

    Job DescriptionAre you looking for a challenging and rewarding career in the automotive industry?We are seeking an experienced General Automotive Service and Tire Technician to join our team at Tire Source. As a key member of our team, you will be responsible for performing a variety of tasks, including oil changes, tire mounting and balancing, and...


  • Akron, Ohio, United States Summit Toyota Full time

    Job SummaryWe are seeking a skilled Automotive Service Technician to join our team at Summit Toyota in Akron, OH. As a Quick Lube Specialist, you will be responsible for inspecting and lubricating vehicles quickly and thoroughly. Our dealership offers a clean and safe working environment, competitive wages, and opportunities for career advancement.Key...

  • Automotive Technician

    1 month ago


    Akron, Ohio, United States Mavis Tire Supply Full time

    Job DescriptionMavis Tire Supply is seeking a skilled Automotive Technician to join our team at one of our state-of-the-art automotive service and retail tire sales centers in the Cuyahoga Falls, OH area.About the PositionAs a trusted member of our team, the Automotive Technician will be responsible for inspecting, diagnosing, and performing a wide variety...

  • Automotive Detailer

    2 weeks ago


    Akron, Ohio, United States Enterprise Full time

    Job SummaryAs a key member of the Enterprise team, the Automotive Detailer is responsible for ensuring that our vehicles are in pristine condition for our customers. This role involves a variety of tasks, including cleaning and polishing the exterior of vehicles, vacuuming and shampooing the interior, and adding air fresheners to create a pleasant...


  • Akron, Ohio, United States Mavis Tire Supply Full time

    Job OverviewMavis Tire Supply is seeking a highly skilled and experienced Automotive Store Manager to lead our team at one of our state-of-the-art automotive service and retail tire sales centers in the Cuyahoga Falls, OH area.Key ResponsibilitiesManage the daily operations of the store, ensuring maximum profitability by driving sales, monitoring inventory...


  • Akron, Ohio, United States Mavis Tire Supply Full time

    About the PositionThe Automotive Store Manager is responsible for leading a retail store location and driving sales, monitoring inventory and expenses, managing personnel, and controlling operating costs. This role directs the work of technicians and mechanics to ensure timely and safe completion of high-quality vehicle repair and maintenance. The Store...


  • Akron, Ohio, United States Summit County Engineer Full time

    Job Summary:The Summit County Engineer is seeking a skilled Mechanic to join our team. As a Mechanic, you will be responsible for performing skilled repair work on a wide variety of automotive and construction equipment.Key Responsibilities:Repair and maintain gasoline or diesel engines, transmissions, differentials, drive trains, brake systems, steering...


  • Akron, Ohio, United States Mavis Tire Supply Full time

    Job Title: Automotive Store ManagerAt Mavis Tire Supply, we are seeking a highly motivated and experienced Automotive Store Manager to join our team. As a key member of our management team, you will be responsible for driving sales, monitoring inventory and expenses, managing personnel, and controlling operating costs.Key Responsibilities:Implement and...


  • Akron, Ohio, United States Bank of America Full time

    Job Title: Merrill Financial Solutions AdvisorJob Summary:We are seeking a highly motivated and detail-oriented Merrill Financial Solutions Advisor to join our team. As a Merrill Financial Solutions Advisor, you will be responsible for working with high-net worth clients in a Merrill branch, identifying their needs, developing relationships, reviewing...


  • Akron, Ohio, United States VanDevere Full time

    Job Title: Automotive Wholesale Parts Sales ProfessionalWe are seeking an experienced Automotive Wholesale Parts Sales Professional to join our team at VanDevere. As a key member of our sales team, you will be responsible for presenting and selling our company products and services to new and existing customers.Responsibilities:Present and sell company...


  • Akron, Ohio, United States Mavis Tire Supply Full time

    Job SummaryMavis Tire Supply is seeking a skilled Automotive Tire Technician to join our team. As a key member of our service team, you will be responsible for installing new tires and wheels, performing tire services, and providing exceptional customer service.Key Responsibilities:Install new tires and wheelsPerform tire services, including rotations,...


  • Akron, Ohio, United States VanDevere Full time

    Key Responsibilities:We are seeking an experienced Automotive Wholesale Parts Sales Professional to join our team at VanDevere, Akron's largest auto dealer group. Key responsibilities include:Reaching agreed upon sales targets by the deadlineResolving customer inquiries and complaintsCreating sales material to present to customersRequirements:2+ years...

  • Academic Advisor

    4 weeks ago


    Akron, Ohio, United States Bryant & Stratton Full time

    Unlock Your Potential at Bryant & Stratton CollegeAt Bryant & Stratton College, we are dedicated to providing a supportive and inclusive environment that fosters academic success and career growth. As an Academic Advisor, you will play a vital role in helping students achieve their goals and reach their full potential.Key Responsibilities:• Facilitate new...


  • Akron, Ohio, United States Take 5 Oil Change Full time

    Key Responsibilities:• Drain motor oil and replace the oil filter to ensure optimal engine performance.• Wash windshields and check tire pressure to maintain vehicle safety and appearance.• Inspect and top off fluids to prevent engine damage and extend vehicle lifespan.• Assist customers in selecting the right oil type and other services to meet...


  • Akron, Ohio, United States LKQ Full time

    Job Summary:As a Fleet Service Mechanic at LKQ, you will be responsible for ensuring correct parts selection, quality checks, and installation or repair as identified on the work order or required by the customer.Key Responsibilities:Ensure correct parts selection and installation, or repair on vehicles/equipmentProficiently use the required equipment for...


  • Akron, Ohio, United States LKQ Full time

    Job Summary:As a Fleet Service Mechanic, you will be responsible for ensuring correct parts selection, quality checks, and installation or repair as identified on the work order or required by the customer.Essential Job Duties:Ensure accurate parts selection and installation or repair on vehicles/equipment.Proficiently use required equipment for servicing...

  • Assembly Line Worker

    4 weeks ago


    Akron, Ohio, United States Employ-Temps Staffing Service Full time

    Assembler/Packer Opportunity at Employ-Temps Staffing ServiceAre you looking for a challenging role in a fast-paced environment? We have an exciting opportunity for an Assembler/Packer to join our client's team in Akron. As a global leader in plastic automotive part-making, our client offers a dynamic work environment with opportunities for growth and...