Branch Manager

4 weeks ago


Decatur, Illinois, United States Ace Industries, Inc. Full time
Job Summary

Ace Industries, Inc. is seeking a skilled Branch Manager to lead our team of overhead crane and hoist professionals in Decatur, AL. The ideal candidate will have experience with installation, inspections, maintenance, and repair service for material handling equipment with an emphasis on hoist and crane equipment.

Key Responsibilities:

  • Direct all operational aspects of branch activities in the Decatur, AL area
  • Recruit, hire, train, and retain a top-tier group of technicians and service managers
  • Evaluate and make recommendations to clients regarding repairs, preventative maintenance, and reliability goals
  • Manage the business goals of the branch geared to Safety, Recruitment, Customer Satisfaction, and Financial Performance
  • Work side-by-side in the field to lead by example and troubleshoot, repair, and inspect overhead cranes and hoists
  • Partner with customers by providing expertise in identifying solutions, suggesting improved methods and techniques, and recommending system improvements
  • Ensure quality services and installation documentation by reviewing and completing forms, reports, and inspection checklists as required to provide exceptional service
  • Build and maintain customer confidence by maintaining good response time
  • Maintain professional presentation, timeliness, appearance, and organization in all areas

Requirements:

  • Associates Degree in Industrial Maintenance or similar
  • Ability to work independently, under pressure, and meet deadlines
  • Excellent computer skills
  • Excellent communication, management, and analytical skills
  • Professional training on workplace safety, quality management, and confidentiality
  • Ability to work at heights and a safe driver

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