Customer Service Representative

3 weeks ago


Jackson, Tennessee, United States Victory Honda of Jackson Full time
Job SummaryVictory Automotive Group is seeking a highly skilled and customer-focused Receptionist to join our team. As a key member of our front office, you will be responsible for providing exceptional service to our customers, answering phone calls, and greeting visitors in a friendly and professional manner.

Key Responsibilities
  • Answer incoming phone calls and direct customers to the appropriate department or point-of-contact
  • Manage inbound phone inquiries and route calls accordingly
  • Coordinate questions and issues with the appropriate department personnel
  • Provide administrative assistance as needed
  • Attend all staff meetings, trainings, and educational classes as required

Requirements
  • Customer service experience preferred
  • Professional and dependable
  • Safety and customer service oriented
  • Basic computer and internet skills
  • Outstanding communication skills
  • Professional appearance and work ethic

What We Offer
  • Competitive pay based on experience
  • Medical benefits
  • Paid vacation
  • Holidays
  • Professional workplace
  • Non-smoking workplace
  • Drug-free workplace
  • Opportunity for advancement
  • Direct deposit
  • 401(k) with company match


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