Geriatric Program Assistant

3 weeks ago


Lebanon, New Hampshire, United States Dartmouth-Hitchcock Health Full time
Job Summary

As a Program Coordinator at Dartmouth-Hitchcock Health, you will play a vital role in the day-to-day operations of the D-H Geriatric Program. This position requires strong communication and interpersonal skills, as well as the ability to work independently and prioritize tasks effectively.

Key Responsibilities
  1. Coordinate clinical care for Geriatric general internal medicine patients, including scheduling appointments and managing administrative calendars for providers and team members.
  2. Answer phone calls, provide information and direction to outside partners, and transfer program and clinical information.
  3. Create agendas and take minutes for meetings, distributing them to the department and following up on action items.
  4. Perform data entry and maintain/update the program database.
  5. Prepare regular reports on program activity.
  6. Provide required data and information as the program is developed.
  7. Ensure accurate statistics are maintained, verified, and provided to administrative personnel.
  8. Monitor patient billing sheets to ensure submission for payment by insurers.
  9. Work with department leadership to develop and maintain efficient office procedures relative to the delivery of quality geriatric healthcare and maintenance.

Requirements
  • Associate's degree with 1 year of administrative support experience, or the equivalent in education and experience.
  • Proven experience working with the public required.
  • Previous experience working in a medical setting preferred.
  • Knowledge of medical terminology may be required.
  • Experience with computer applications required.
  • Excellent communication and interpersonal skills required.
  • Ability to take initiative, make decisions, and act autonomously required.
  • Ability to prioritize work and handle multiple requests at once required.


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