High-Performing Account Strategist

5 days ago


Midland, Texas, United States BioTouch Full time

At BioTouch, we are seeking a highly skilled Enterprise Account Manager to join our team. This is an excellent opportunity for an experienced professional to take their career to the next level and make a significant impact in a fast-paced environment.

About the Role

We are looking for a seasoned account manager with 8-10 years of experience in managing high-volume clients. The ideal candidate will have a proven track record of building strong relationships, driving growth, and delivering exceptional client satisfaction.

Key Responsibilities
  • Manage new account transitions, promote subsequent account growth, and monitor client business needs
  • Frequent interaction with assigned clients, including product management, proposals, technology needs, and prompt follow-up on client requests
  • Operate as the lead point of contact for all matters specific to the client
  • Build and maintain strong, long-lasting relationships with coworkers and clients
  • Liaise between clients and cross-functional internal teams to ensure timely and successful delivery of solutions according to client needs and objectives
  • Communicate progress to internal and external stakeholders through structured service reviews
  • Forecast and track key account metrics to develop and oversee client retention campaigns
  • Identify needs and growth opportunities within accounts and collaborate with Sales to create strategies and bundled solutions
Requirements
  • 8-10 years of account and project management experience or relevant work experience with demonstrated problem-solving, critical thinking, and decision-making skills
  • 4+ years of Path-Tec or related industry experience
  • Expert in Microsoft Applications (i.e., Outlook, Word, Excel, PowerPoint)
  • Demonstrated communication proficiency; ability to successfully complete solo account meetings and presentations at the highest level of an organization
What We Offer

BioTouch offers a competitive salary range of $120,000 - $180,000 per annum, depending on experience. In addition to a comprehensive benefits package, you will have the opportunity to work with a dynamic team, develop your skills, and contribute to the success of our organization.



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