Pension Benefits Administrator Trainee
1 week ago
WPAS is an equal opportunity employer that values diversity and strives to create an inclusive work environment for all employees.
Job SummaryWe are seeking a highly skilled Pension Benefits Administrator Trainee to join our team. The successful candidate will be responsible for learning and developing an understanding of pension plans, processing retirement benefits, and providing excellent customer service.
Key Responsibilities- Demonstrate continuous learning improvement and develop a thorough understanding of pension plans assigned to you.
- Maintain and update records necessary to process retirement benefits.
- Receive, compute, research, and evaluate requests for vesting, retirement, death, and/or vacation benefits.
- Conduct personal interviews with plan participants, beneficiaries, or other representatives via telephone, email, or in-person.
- Coordinate with other departments, union representatives, trustees, and other parties as required.
- Learn various codes in the pension database.
- Perform related duties including telephone and personal contact communications, correspondence preparation, suspense cutoff processing, and record keeping.
- Working knowledge of basic office equipment.
- Proven track record of positive interpersonal communications with internal and external clients.
- Demonstrated ability to remain calm and composed during all communications.
- Proven ability to accurately and timely review and edit documents.
- 3 years of general office experience.
- Ability to utilize computer and phone systems effectively.
- Previous experience utilizing Microsoft Office software.
- High school diploma or G.E.D.
- 1 year of office experience in a TPA or pension environment.
- 2 years of college experience in a related field.
Employees work under typical office conditions, with quiet noise levels. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
CompensationThe salary range for this position is $20.71-$22.81 per hour, offering a competitive compensation package.
Benefits- 401(k) plan with matching contributions.
- Dental insurance.
- Health insurance.
- Paid time off.
- Vision insurance.
This is a full-time position, working day shifts from Monday to Friday.
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