Digital Transformation Leader, Retail Infrastructure

5 days ago


Woonsocket, Rhode Island, United States CVS Health Full time

We're looking for a seasoned Digital Transformation Leader to join our team at CVS Health. As a key member of our Retail Infrastructure organization, you will play a critical role in driving business outcomes through technology innovation and strategic planning.

About Us: At CVS Health, we're committed to delivering enhanced human-centric health care for a rapidly changing world. Our purpose sends a personal message that how we deliver our services is just as important as what we deliver. We strive to empower everyone who works with us to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient, and affordable.

The Role: As a Digital Transformation Leader, you will be responsible for leading large teams of engineers, architects, and developers to execute engineering project work within the Retail IT organization at CVS Health. You will ensure that project initiatives and guidelines meet both internal and client requirements and are delivered on-time. Your team will design, develop, and deploy various store hardware and software technologies, platforms, applications, and tools used across 9000+ stores nationwide.

Main Responsibilities:

  • IDentify opportunities for technology improvements, improve organizational efficiency and effectiveness, and innovative solutions to help achieve business benefits through technology.
  • Collaborate with internal infrastructure teams to properly plan and sustain healthy well-performing in-store and central h/w and s/w technologies.
  • Provide input to business management teams regarding improvement goals for business divisions or functions that can be achieved through technical solutions.
  • Coordinate with other cross-functional leaders within the IT and business leadership to ensure holistic application solution designs to meet business needs.
  • Assist in programs to ramp new teams into solution architecture.
  • Proactively work to reduce costs and improve productivity (continuous improvement).
  • Create, implement, and ensure measures for successful execution, including Solution development standards, policies, processes, procedures, and controls.
  • Ensure the team is diligent in creating thorough solution documentation that can be used as input into future development tasks and training.
  • Research existing technology solutions for appropriateness and reuse.
  • Perform analysis to identify and vet potential technology solutions.
  • Lead diverse individuals in both business and technology through the product evaluation process.
  • Influence stakeholders across both business and technology.
  • Document process findings, risks, and recommendations.
  • Drive consensus and arbitrate business demands within architecture with the cooperation of business teams or partners.
  • Communicate technology opportunity, operational, and structural problems through the combined lens of architecture, development, partners, and infrastructure.

Requirements:

  • Overall 10 years of IT experience with leadership experience in an Infrastructure Architecture environment, leading large teams, and overseeing technical work groups including providing technical direction and mentoring junior team members.
  • Retail Infrastructure Experience (POS, Rx, Mobile, Printers, Scanners, Servers, Routers, Modems, Wi-Fi, AP, etc.).
  • Manage Team of Engineers (8~10) as direct reports (> 5 Years).
  • Solution Architecture Experience.
  • Extensive X86 HW experience.
  • Experience with Containerization (Docker preferred) & Virtualization (KVM preferred).
  • Experience with Citrix XenApp Application Virtualization & Workspace One.
  • Networking experience including SDWAN & Layers 1-3.
  • Linux Server / Workstation experience (> 5 years).
  • Understanding of Wi-Fi / Access Points (>7 years).
  • Experience with CradlePoint 5G/LTE Modems (>2 Years).
  • Mobile Device Management (MDM) experience, AirWatch preferred.
  • Android & IOS Mobile Device experience, Android preferred.
  • Microsoft Windows Desktop experience.
  • MariaDB & PostgreSQL experience.
  • Knowledge of Radius, LDAP & Certificate Authorities.
  • Knowledge of Bind DNS, DHCP, NTP, and Proxy.
  • Experience with Apache & Tomcat.
  • Knowledge of VPN, GRE, and IPSec Tunneling.
  • Knowledge with Firewalls & IP Tables.

Preferred Qualifications:

  • Prior Experience in Healthcare environment (> 5 Years).
  • Prior EPIC EMR knowledge / experience.
  • Knowledge of SiteMinder.
  • Experience with DevSecOps tools like Jenkins, Maven, GIT, Checkmarx, Nexus, Ansible, or ADO Board, Rally, etc.
  • Proficient with Agile methodology and automation mindset.

Education: Bachelor of Computer Science or Engineering degree or Masters or equivalent work experience.

Salary Range: $130,295.00 - $260,590.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position is eligible for a CVS Health bonus, commission, or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.



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