Customer Service Representative

3 weeks ago


West Monroe, Louisiana, United States Bath Planet Full time

About the Role:

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Bath Planet. As a key member of our office staff, you will be responsible for providing exceptional customer service, handling inbound and outbound calls, and ensuring seamless communication with clients and colleagues.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Manage and prioritize daily workload, including data entry, scheduling, and administrative tasks
  • Assist with client interactions, including answering phones, emails, and showroom visits
  • Coordinate and complete administrative tasks, including ordering materials and processing payments
  • Support on-site management and ensure lead and client information is up-to-date in our CRM system

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize daily workload
  • Basic knowledge and experience with CRM systems preferred
  • Self-motivator with an efficient work ethic

Working Hours:

Monday to Friday, 11am to 8pm



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