Branch Operations Manager
6 days ago
About First Citizens Bank
">First Citizens Bank is a dynamic financial institution that values innovation, customer service, and community involvement. Our team of dedicated professionals strives to deliver exceptional banking experiences, fostering lasting relationships with our clients.
">Estimated Salary: $60,000 - $80,000 per annum
">Job Description:
">We are seeking an experienced Branch Operations Manager to oversee the operational management of one branch location. As a key member of our team, you will be responsible for ensuring compliance with all branch operations policy and procedures, researching and resolving transaction/cash discrepancies, and hiring, supervising, and performance managing service line associates.
">In this role, you will also process transactions accurately and efficiently, facilitate customer awareness and education of bank services, including digital banking capabilities, and introduce customers to other branch team members or bank partners who can provide solutions for their financial needs.
">Required Skills and Qualifications:
">- ">
- Bachelor's Degree and 1 year of experience in Financial services, customer service, bank operations, or branch operations management OR High School Diploma or GED and 5 years of experience in Financial services, customer service, bank operations, or branch operations management">
- Management or supervisory experience preferred">
- Financial literacy, Knowledge of retail banking products and services, Operations Management">
Benefits:
">At First Citizens Bank, we offer a comprehensive benefits program designed to meet our associates' needs, including those designed to support families, however defined. Our benefits offerings include customized options for full-time associates (20+ hours) and more information can be found on our website.
">What We Offer:
">We strive to create a work environment that fosters growth, collaboration, and mutual respect. Our associates enjoy competitive compensation packages, opportunities for professional development, and a supportive community that encourages open communication and teamwork.
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