Credit Account Representative

6 days ago


Fort Worth, Texas, United States AppleOne Full time
Key Responsibilities

Manage a queue of assigned customer accounts, performing skip tracing to locate customers when necessary. Collaborate with internal and external teams to resolve escalated issues, offering feedback to improve processes and training materials to ensure compliance with corporate standards.

Key qualifications include a high school diploma or equivalent and 1-2 years of experience in customer service or collections, with a focus on providing top-notch service to customers.

Additional responsibilities include ensuring prompt payment processing, resolving customer complaints, and maintaining accurate records.

Requirements

  • High school diploma or equivalent
  • 1-2 years of experience in customer service or collections
  • Strong communication and problem-solving skills

Benefits

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment


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