Office Operations Coordinator

6 days ago


Cincinnati, Ohio, United States Tom James Company Full time

At the Tom James Company, we are seeking an experienced Office Professional to support our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. This valued member of the Tom James support team will play a crucial role in ensuring seamless operations.

 

We currently have a part-time opening in our Cincinnati office for 24 hours per week at $20.00 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan. Regular onsite attendance is required.

 

We are looking for someone who can start immediately and make a positive impact on our team.

Responsibilities

Order Entry:

• Entering Order Tickets, Customer Order Forms, and customer payments daily

Receiving & Shipping:

• Unpacking received shipments daily

• Prepping and steaming (if necessary) garments for delivery; placing on proper Sales Professionals rack

• Processing returns, remakes, and alterations

• Prepares all clothing for delivery by sales professional

• Picks up and delivers client items as needed

Alterations:

• Entering all alteration instructions into the proprietary system

• Delivering/picking up garments to/from outside (contract) tailors

• Compiling Alteration Expense Summary for in-house tailors and sending to Accounting

Telephones/E-Mail/Mail:

• Answering incoming phone calls and giving messages to Sales Professional

• Checking store e-mail daily and giving all information to the proper person(s)

• Bank Deposits/Errands

• Makes follow-up calls to factories, customers, and corporate office

• Performing other duties as assigned.

Required Skills & Qualifications

We require extensive knowledge of computer software, Microsoft Office, and Google Docs. The ideal candidate should be able to multitask in a fast-paced environment, prioritize multiple projects, and consistently meet deadlines. Strong organizational skills are also essential.

Benefits

We offer a competitive salary, a generous PTO plan, paid holidays, and a 401(k) plan. Regular onsite attendance is required.

 



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