Desktop Support Specialist

1 week ago


Sayre, Pennsylvania, United States Ciber Full time

Company Overview: HTC Global Services is a dynamic organization that offers exciting opportunities for professionals to grow and advance their careers.

Salary: We offer a competitive salary of $60,000 - $80,000 per year, commensurate with experience and qualifications.

Job Description:

As a Desktop Support Technician at HTC Global Services, you will play a crucial role in supporting a high-volume reimaging project across several offices. Your responsibilities will include reimaging laptops, coordinating with end-users, and providing consistent support throughout the project duration.

Key Responsibilities:

  • Reimage approximately 5-10 laptops per day, following a structured reimaging process.
  • Coordinate closely with end-users for deployment and pick-up of devices.
  • Travel to secondary locations within a 10-mile radius to assist with reimaging and equipment delivery.
  • Provide consistent, high-quality support throughout the project duration, adhering to attendance and project timelines.

Required Skills and Qualifications:

  • Background in computing support, helpdesk, or network engineering.
  • Prior experience in reimaging or IT support roles is highly preferred.
  • College degree, technical certifications, or equivalent training in computing may substitute for direct experience.
  • Strong attention to detail and the ability to quickly adapt to the reimaging process.
  • Reliable transportation and commitment to the full duration of the project are essential.

Benefits:

  • Gain hands-on experience in IT support and system deployment.
  • Opportunity to work in a dynamic environment with a collaborative team.

Others:

HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. We celebrate diversity and strive to create an inclusive workplace culture.



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