RN/LVN Patient Care Assessment Specialist, Clinical Operations Manager

1 week ago


Austin, Texas, United States Regency Integrated Health Services Full time
Job Summary

We are seeking an experienced Patient Care Assessment Specialist to join our team at Regency Integrated Health Services. As a key member of our interdisciplinary team, you will be responsible for coordinating the Resident Assessment Instrument (RAI) process to ensure accurate and timely completion of resident assessments in accordance with Medicare, Medicaid, OBRA, and other payer program requirements.

About the Role
  • Coordinate RAI process to ensure accurate and timely completion of resident assessments
  • Ensure assessments accurately reflect the physical, mental, and psychosocial status of each resident
  • Communicate effectively with other members of the interdisciplinary team
  • Maintain current knowledge of reimbursement regulations
  • Collaborate with the facility Director of Rehab to ensure the most appropriate assessment reference date (ARD) is utilized for Medicare/Managed Care Assessments
Responsibilities
  1. Timely, accurate, and complete assessment of the resident's health and functional status during the entire assessment period

  2. Participate in the pre-admission process to ensure essential information needed for MDS/Case Mix optimization is obtained from the referral source(s)

  3. Accurate and timely completion of all Medicare/Medicaid case-mix documents to assure appropriate reimbursement for services provided within the facility

  4. Work in collaboration with the facility Director of Rehab to ensure the most appropriate assessment reference date (ARD) is utilized for Medicare/Managed Care Assessments

  5. Track Skilled (MRA/MCO/MCG/MMP) customers utilizing Case Management Tools to determine continued and appropriate Medicare/Managed Care eligibility and benefit period through regular communications with Regional Care Management Specialist, Business Office, and external Case Managers

  6. Gather information needed for Managed Care Utilization Reviews throughout the resident's stay and communicate this with the Managed Care organization's Case Manager as required

  7. Ensure that additional requirements of the Medicare Program are met, such as Physician certification and re-certification

  8. Perform concurrent MDS review to assure appropriate RUGs category is achieved through the capture of appropriate clinical information

  9. Participate in the interdisciplinary team process to communicate opportunities, facilitate efficient and effective care plan development and management

  10. Ensure the accurate and timely completion of all MDS assessments including PPS, Unscheduled, Admission, Quarterly, Annual, and Significant Change in compliance with RAI guidelines

  11. Collaborate with the interdisciplinary team to identify significant change in status and implementation of Significant Change in Status MDS

  12. Maintain an accurate schedule of all MDS assessments to include the proper reference dates throughout the resident's stay

  13. Tracks, records, and analyzes all default days and rectifies if appropriate. Implements corrective action to prevent further default action

  14. Perform Modification/Inactivation of assessments in accordance with CMS Correction Policy and collaboration with Regional Care Management Specialist

  15. Conduct regular audit of MDS process including validation of coding documentation, evaluating outcomes, and utilization of Data Integrity Audit reports (Point Right) per company policy

  16. Ensure the timely electronic submission of all Minimum Data Sets and secure backup personnel to complete this process

  17. Reviews the Validation reports and ensures that appropriate follow-up action is taken

  18. Reviews Late/Missed assessment reports monthly and addresses issues as appropriate

  19. Reviews QM and SNF QRP reports monthly and ensures that appropriate follow-up action is taken

  20. Communicate with the Business Office Manager and Administrator on a regular basis regarding RUG distribution, default days/unassigned days, case mix index (if applicable), and their reimbursement impact

  21. Participate in daily Case Management, weekly Level of Care, monthly Triple Check, and other meetings per RIHS policy. Assist in the preparation and timely submission of any Additional Development Requests (ADRs), Reconsideration, and Administrative Law Judge (ALJ)

  22. Function as an RAI and Care Management resource to the facility staff

  23. Utilize AIS as annual competency training as well as for educational resource as needed

  24. Assist in the orientation and training of new associates on the RAI process and ensure the dissemination of any new or updated materials regarding the RAI and/or Federal and State regulations

  25. The Care Management Specialist manages the day-to-day operations of the department

  26. Maintains current knowledge of reimbursement regulations

  27. Maintains data in an organized, easily retrievable manner

  28. Maintains good personal hygiene and follows dress code requirements

  29. Communicates regularly with the Regional Care Management Specialist to discuss identified clinical reimbursement issues

  30. Ability to work flexible work hours to support business requirements

  31. Ability to utilize both local and corporate resources in the execution of job responsibilities

  32. Must possess superior clinical assessment and documentation skills

  33. Must demonstrate strong interpersonal skills and ability to work well in a team environment

  34. Other duties as assigned or needed

Key Competencies
  • Analytical reasoning


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