Customer Success Manager II
3 weeks ago
OpenGov is a pioneering company that empowers governments to become more effective and accountable. As a Customer Success Manager II, you will play a crucial role in maintaining and growing business relationships between OpenGov and our customers. Your primary responsibility will be to understand the customer's goals, pain points, and workflows to drive product adoption, retention, and program expansion.
Key Responsibilities:- Drive platform adoption, engagement, and expansion across a territory of 40-80 government customers.
- Build strong relationships with customers and make them OpenGov evangelists, ensuring high customer retention and satisfaction rates.
- Monitor customers' health, usage, and ongoing/changing needs and execute playbooks to assist them in maximizing value from our solutions.
- Develop and execute plans to expand relations with customers at both elected and appointed official levels.
- Support the Professional Services and Technical Support teams in deploying solutions, training customers, and driving more effective usage.
- 4+ years of experience in Customer Success Management within a fast-growing company.
- Ability to adapt to a rapidly changing product and respond strategically to customer needs.
- Proven experience working at SaaS companies and solutions.
- Strong interpersonal skills and track record of building collaborative relationships.
- Familiarity with sales cycles in competitive markets.
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Customer Success Manager II, Commercial
4 weeks ago
Étreux, Hauts-de-France, United States Smartsheet Full timeSmartsheet is a technology company that empowers teams to manage projects, automate workflows, and build secure solutions using simple no-code tools. We're revolutionizing the way the world works, and we're looking for a Customer Success Manager to join our team.This role will involve managing a set of large commercial accounts to promote high customer...
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Customer Success Manager
4 weeks ago
Étreux, Hauts-de-France, United States Datadog Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Datadog. As a key member of our Customer Success organization, you will be responsible for leading a team of Customer Success Managers and driving customer success and growth across our existing customer base.Key ResponsibilitiesLead and manage a team of Customer...
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Customer Success Manager
4 weeks ago
Étreux, Hauts-de-France, United States OpenGov Full timeUnlock Your Potential as a Customer Success Manager at OpenGovAre you passionate about empowering governments to thrive? Do you have a knack for building strong relationships and driving growth? Join OpenGov's Customer Success Management team as a Customer Success Manager and be part of a mission-driven organization that's revolutionizing the way governments...
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Customer Success Manager
3 weeks ago
Étreux, Hauts-de-France, United States TetraScience Full timeAbout TetraScienceTetraScience is a pioneering Scientific Data and AI Cloud company with a mission to revolutionize human life. By combining the world's only open, purpose-built, and collaborative scientific data and AI cloud with deep scientific expertise, TetraScience accelerates and improves scientific outcomes. The company is driving the Scientific AI...
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Customer Success Manager
3 weeks ago
Étreux, Hauts-de-France, United States BOARD International Full timeAt Board International, we empower businesses to optimize their financial and operational planning. Our cutting-edge technology helps enterprises drive growth, ensure profitability, and make data-driven decisions. With advanced analytics and AI-driven insights, customers transform complex data into actionable intelligence.We value our people and their unique...
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Customer Success Manager
4 weeks ago
Étreux, Hauts-de-France, United States Attensi Full timeCustomer Success Manager, Professional and Financial ServicesWe are Attensi, a global leader in gamified simulation training, seeking a Customer Success Manager to join our Professional and Financial Services team in Boston. Our company has grown exponentially since 2012, with training solutions used by global brands in over 150 countries and 50...
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Strategic Customer Success Manager
3 weeks ago
Étreux, Hauts-de-France, United States LinkSquares Full timeAbout the RoleLinkSquares is seeking a highly skilled Strategic Customer Success Manager to join our Customer Success team. As a key member of our leadership team, you will be responsible for managing a team of Customer Success Managers and driving the vision for our customer experience.Key ResponsibilitiesManage a team of Customer Success Managers,...
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Enterprise Customer Success Manager
4 weeks ago
Étreux, Hauts-de-France, United States Box Full timeCustomer Success Manager - EnterpriseBox is the world's leading Content Cloud, trusted by over 115,000 organizations worldwide. As a Customer Success Manager - Enterprise, you will work closely with new and existing business and enterprise customers to ensure their success with Box. Your primary goal will be to onboard these accounts, drive adoption, and...
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Enterprise Customer Success Manager
3 weeks ago
Étreux, Hauts-de-France, United States Bynder Full timeJob DescriptionBynder is seeking an experienced Enterprise Customer Success Manager to join our team. As a key member of our customer success organization, you will be responsible for ensuring our customers achieve their desired outcomes by leveraging Bynder's solutions.Key Responsibilities:Work closely with customers to understand their business needs and...
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Customer Success Manager
4 weeks ago
Étreux, Hauts-de-France, United States Datadog Full timeAbout the RoleAs a Customer Success Manager at Datadog, you will be responsible for driving new product attachment and building strong relationships with our existing customer base. You will work closely with the sales team to ensure a smooth onboarding experience and proactively build relationships with customers to create mutual trust. Your goal will be to...
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Senior Customer Success Manager
4 weeks ago
Étreux, Hauts-de-France, United States Mendix Full timeMendix - Accelerating Digital TransformationThe Mendix Platform is a leading low-code application development platform that enables businesses to create and deploy better software, faster. As a Senior Customer Success Manager, you will play a key role in driving the adoption and expansion of the Mendix platform, working closely with Account Executives to...
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Senior Customer Success Manager
3 weeks ago
Étreux, Hauts-de-France, United States Leap Work Full timeJob SummaryLeapwork is seeking a highly skilled Senior Customer Success Manager to join our team. As a Senior Customer Success Manager, you will be responsible for driving adoption and long-term value realization for our Enterprise/Strategic clients. This includes managing customer onboarding and adoption, building comprehensive onboarding and adoption...
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Strategic Customer Success Manager
4 weeks ago
Étreux, Hauts-de-France, United States GP inc. Full timeAbout the RoleWe are seeking a highly skilled Strategic Customer Success Manager to join our team at GP inc. As a key member of our customer success team, you will be responsible for ensuring our customers achieve their business goals and objectives through our SaaS-based platform.Key ResponsibilitiesManage all post-sales activity for GP's customers through...
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Enterprise Customer Success Manager
3 weeks ago
Étreux, Hauts-de-France, United States Sigma Computing Full timeAbout Sigma ComputingSigma Computing is a leading provider of cloud-based analytics and business intelligence solutions. Our platform empowers businesses to make informed decisions by bridging the gap between complex data queries and actionable insights.We are seeking a Customer Success Manager to join our team. This role is critical for ensuring our...
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Senior Customer Success Manager
3 weeks ago
Étreux, Hauts-de-France, United States Leap Work Full timeDrive Customer Success at LeapworkAs a Senior Customer Success Manager at Leapwork, you will be responsible for driving adoption and long-term value realization for our customers. You will partner cross-functionally with every part of the company to advocate for our customers and ensure a high-quality experience throughout their lifecycle as a Leapwork...
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Senior Customer Success Manager
4 weeks ago
Étreux, Hauts-de-France, United States Mendix Full timeAbout MendixMendix is a leading low-code application development platform that enables businesses to create and deploy better software for the enterprise, faster. Our platform uses visual modeling to abstract long-form coding out of application development, allowing customers to collaborate with developers and business users throughout the development...
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Senior Customer Success Manager
4 weeks ago
Étreux, Hauts-de-France, United States Smartsheet Full timeAbout the RoleSmartsheet is a leading provider of cloud-based project management and collaboration tools. We're seeking a highly skilled Senior Customer Success Manager to join our Commercial team and drive customer satisfaction, adoption, and growth.Key ResponsibilitiesDevelop and execute comprehensive customer success plans to ensure high levels of...
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Customer Success Strategist
4 weeks ago
Étreux, Hauts-de-France, United States TetraScience Full timeAbout TetraScienceTetraScience is a pioneering Scientific Data and AI Cloud company dedicated to revolutionizing human life. Our mission is to combine cutting-edge scientific expertise with a purpose-built, collaborative cloud to accelerate and improve scientific outcomes.Job SummaryWe are seeking a highly skilled Customer Success Manager to join our team....
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Customer Success Strategist
3 weeks ago
Étreux, Hauts-de-France, United States One Door Full timeWe are seeking a Customer Success Manager to partner with our customers and drive long-term growth and success with One Door. As part of the Customer Success Team, you'll focus on retaining and growing our customer base. With a tailored plan for each customer, you will build and nurture deep relationships with customers and executives that create One Door...
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Customer Success Advocate
2 weeks ago
Étreux, Hauts-de-France, United States Board Full timeAbout the Role: At Board, we power financial and operational planning solutions for leading brands. Our technology optimizes resources, drives growth, and ensures profitability for thousands of enterprises.Your Mission: As a dynamic Customer Success Manager, you will focus on retaining and growing our current customer base. You will work closely with Sales...