Sales Expert
4 weeks ago
At Mattress Firm, we're dedicated to helping people sleep well to live well. As a Sleep Expert, you'll play a crucial role in creating a life-changing in-store experience for our customers. Our extensive, customer-centric retail sales training program will empower you to build strong relationships with customers and provide them with the perfect sleep sanctuary.
Key Responsibilities:
* Create an environment where the customer is always at the center by cultivating strong relationships.
* Provide technical and product knowledge information to customers and serve as subject matter expert.
* Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
* Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
* Maintain awareness of the competition, advertisements, and services offered by competitors.
* Leverage social media to positively impact brand awareness and increase sales.
What We Offer:
* Excellent career growth opportunities through on-the-job training and development programs.
* 401(k) with employer matching.
* Mental health and life resources.
* Medical, dental, prescription, and vision plans.
* Get paid on-demand.
* Base pay or uncapped commission.
* Employee discounts on Mattress Firm sleep products and accessories.
* Additional perks may include discounts on the following: cell phone products and services, tickets to events and attractions, personal travel, electronics and appliance purchases, pet insurance plans, and mortgage loan rates.
About Us:
Mattress Firm is America's most trusted authority on sleep. With over 2,400 stores nationwide and a team of over 6,000 Sleep Experts, we've helped millions of people get better sleep. Our award-winning talent development programs include an education path designed to support all new sales associates' learning proficiency for specialty retail. We're committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
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