Customer Service Representative
4 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at TEKsystems. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers via email and phone. Your primary focus will be on assisting customers with their orders, responding to inquiries, and resolving any issues that may arise.
Key Responsibilities:
- Assist customers with their orders, including placing new orders, tracking shipments, and resolving order issues
- Respond to customer inquiries via email and phone
- Process bills of lading and send tracking information to customers
- Assemble customer binders for the production process
Requirements:
- 1-2 years of customer service or retail experience
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment and meet productivity standards
Benefits:
- Medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Life insurance and disability benefits
- Paid time off and holidays
About TEKsystems:
We are a leading provider of technology services and solutions, helping clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
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