Senior Fleet Operations Manager

7 days ago


Springfield, Illinois, United States Penske Full time
About the Role

We are seeking a highly skilled and experienced Senior Fleet Operations Manager to join our team. In this critical role, you will oversee the day-to-day operations of our fleet maintenance department, ensuring that all vehicles are properly maintained, repaired, and ready for use.

Responsibilities
  • Prioritize and assign work to meet customers' needs, ensuring that all tasks are completed efficiently and effectively.
  • Ensure quality, compliance, and safety of Penske's assets by implementing effective maintenance procedures and training programs.
  • Control repair, inventory, and labor costs by analyzing data and making informed decisions.
  • Meet and exceed customer satisfaction by providing exceptional service and support.
  • Coach and mentor technicians and CSRs, promoting a culture of excellence and continuous improvement.
  • Monitor associate work levels, ensuring that all employees have the necessary tools and resources to succeed.
Requirements

To be successful in this role, you will need:

  • 3-5 years of experience in fleet maintenance management or team management with strong operational metrics.
  • A high school diploma or equivalent is required; an associate's or technical school degree is preferred.
  • Strong customer service and organizational skills, with the ability to work in a fast-paced environment.
  • Valid driver's license and proficiency with computers, including Microsoft Office and web-based applications.
About Us

Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics, and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success.



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