Customer Service Specialist
4 days ago
At Walmart, we are looking for highly skilled and detail-oriented individuals to join our Online Order Filling Team as Customer Service Specialists.
About the RoleWe require associates who can accurately locate, prepare, and package merchandise to ensure customer satisfaction. This involves making product substitutions and consulting with customers as needed.
Responsibilities- Fulfill online orders efficiently and accurately
- Process returns and exchanges in a timely manner
- Provide exceptional customer service through phone calls, emails, and in-person interactions
We offer a competitive hourly wage of $15-$21 per hour, plus additional compensation including annual or quarterly performance incentives. Premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Multiple premiums may apply if applicable criteria are met.
Our benefits include health coverage, 401(k), stock purchase, and company-paid life insurance. We also offer paid time off benefits, including parental leave, family care leave, bereavement, jury duty, and voting.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment.
What We OfferWalmart offers a dynamic work environment where you can grow and develop your skills. Our team is passionate about delivering excellent customer service and ensuring every customer leaves satisfied. If you are a motivated and detail-oriented individual who is passionate about providing top-notch customer service, then this role may be the perfect fit for you.
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