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Game Support Specialist

1 month ago

Rochester, New York, United States Dave & Buster Full time
Job Overview:

Are you a tech-savvy individual with a passion for delivering exceptional guest experiences? Do you thrive in fast-paced environments with a focus on attention to detail? If so, we have an exciting opportunity for a Game Support Specialist to join our team at Dave & Buster's

Key Responsibilities:
  • Provide timely and accurate service to guests, managing wait times and communicating information as needed.
  • Repair and maintain amusement equipment in a timely manner, ensuring optimal guest experience.
  • Load and refill tickets in redemption games, securing all ticket storage areas.
  • Assist guests with all requests, answer questions, and make recommendations.
  • Conduct merchandise inventory, restock supplies, and maintain a clean and organized work environment.
  • Perform daily, weekly, monthly, and quarterly game maintenance as directed by management.
  • Assist with general store maintenance and collaborate with team members to achieve a cooperative and harmonious working climate.
Requirements:
  • High school diploma or equivalent required; technical or electrical skills a plus.
  • Ability to clearly communicate with guests and team members.
  • Must be at least 18 years of age.
  • Ability to work days, nights, and weekends as required.
  • Physical demands include working in a noisy environment, standing for long periods, and lifting up to 30 pounds.
Benefits:
  • Competitive hourly rate: $15 - $16.5 per hour.
  • Attractive benefits package, including medical, dental, vision, 401K, and more.
Equal Opportunity Employer:
Dave & Buster's is an equal opportunity employer and participates in E-Verify in states where required.