Help Desk Specialist

3 days ago


Colorado Springs, Colorado, United States General Dynamics Information Technology Full time
About the Job
",Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT, you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
",Key Responsibilities
",Installs, modifies, and repairs computer hardware and software both in person and using remote access tools
",Provides end-user software and hardware troubleshooting
",Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
",Assists in the administration of e-mail, Microsoft office, etc.
",Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
",Maintains current knowledge of relevant technology as assigned
",Requirements
",HS/GED, 1+ years of experience
",Two certifications are required for the program:
",1. Security+ CE or another 8570 Cert
",2. PWS 9.1 cert
",Compensation
",The estimated hourly rate for this position is between $22.41 and $30.31 based on the industry standards for a Help Desk Technician in Colorado Springs, CO. The salary will be set based on experience, geographic location, and possibly contractual requirements.

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