Department Head
7 days ago
About the Role: We are seeking an experienced Department Manager to lead our team and drive sales and KPI performance in a fast-paced retail environment.
Key Responsibilities:
- Drive conversion, sales and KPI performance
- Demonstrate exceptional Customer Service standards and supervise team to deliver a 'service over task' environment
- Work with BOH team to deliver shop floor product availability
- Uphold company retail standards and deliver store visual excellence
- Support management team to deliver all internal and external profit protection processes
- Support with new team members Inductions and on-going training to build bench strength for future store expansion
- Encourage team members to improve performance through effective coaching
Requirements:
- 2-3 years leadership experience within retail or like industry
- You are passionate about creating an amazing service experience and culture for our customers
- You have a proven track record in driving and exceeding set KPI's and communicate well with all stakeholders
- You have excellent time management skills to ensure that daily priorities are executed in a timely manner
- Thrives in a fast paced, ever-changing environment
- Openly shares knowledge with the wider team to achieve common goals
- An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills
- Strong interpersonal and communication skills who thrives in social situations through engagement with customers
What We Offer:
- Work with some of the best product and biggest sports fashion brands in the market
- Training and development to evolve and shape your career
- Opportunity to progress across all areas of the business including Retail, Support Office, and our Distribution Centre
- Treat yourself with our attractive staff discount This can also be used for friends and family
- Access to our Employee Assistance Program & Mental Health champions
- One month paid parental leave for full-time employees
Company Description: JD Sports is a global Sports Fashion brand that is passionate about connecting with skilled and dynamic individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career.
JD values diversity and inclusion and champions a culture where everyone feels valued, included, and celebrated.
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