Academic Support Specialist

1 week ago


Dallas, Texas, United States Texas Womans University Full time

As a Student Assistant II at Texas Woman's University, you will play a crucial role in providing exceptional support and service to students, faculty, and staff. Located approximately 30 miles north of the Dallas-Fort Worth Metroplex, our university is home to approximately 16,433 graduate and undergraduate students across three campuses; Denton, Dallas, and Houston respectively.

About the Job

This position involves a variety of tasks, including front desk duties, data entry, and assisting with campus events. If you are enthusiastic and dedicated, we encourage you to apply for this opportunity.

Job Responsibilities
  • Greet and assist visitors, answer and direct phone calls, and provide general information and assistance to students, faculty, and staff.
  • Enter and update confidential records accurately, maintain and organize electronic and physical files, and ensure data integrity and confidentiality.
  • Perform filing, photocopying, and document organization, and assist with special projects and tasks as assigned by supervisors.
  • Monitor and respond to emails in a timely manner, forwarding inquiries to appropriate departments when necessary.
  • Inform prospective students about admission requirements and processes, and assist with the preparation and distribution of admission materials.
Requirements

To be successful in this role, you will need:

  • Enrollment as a current student at Texas Woman's University.
  • Relevant coursework or experience in customer service, office administration, or related fields.
  • Previous experience in a customer service or administrative role, ideally within an educational or office setting.

We offer a competitive salary of $25,000 per year, commensurate with experience, and a benefits package that includes health insurance, retirement plan, and paid time off.



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