Store Operations Manager
4 weeks ago
Job Summary
As a Store Operations Manager at Walmart, you will be responsible for directing and guiding members of management and hourly associates on proper customer service approaches and techniques. You will ensure customer needs, complaints, and issues are successfully resolved within company guidelines and standards. Additionally, you will build relationships with associates to ensure proper feedback and answer questions or provide information to customers and associates.
Key Responsibilities
Directs facility operations by setting the standard for appropriate service levels
Teaches and develops effective merchandise presentation
Provides direction and guidance on executing Company programs and strategic initiatives
Ensures quality assurance standards and oversees safety and operational reviews
Requirements
1 year's general management experience to include financial accountability
2 years' of college; OR 1 year's retail experience and 1 year's experience supervising 10 associates/employees; OR 2 years' general work experience and 1 year's experience supervising 10 associates/employees
About Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day.
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