System Technician
1 week ago
About the Role
At Johnson Controls, we are seeking a skilled Sprinkler Service Technician to join our team. As a vital member of our organization, you will play a critical role in ensuring the safety and efficiency of our sprinkler systems.
Job Summary
The successful candidate will be responsible for performing routine maintenance, repairs, and installations of sprinkler systems for commercial, industrial, and residential applications. This includes wet, dry, pre-action, deluge, and fire pumps.
Main Responsibilities
- Perform service calls from the Service Resource Center, including diagnosing equipment/system malfunctions and contacting customers to resolve issues.
- Exhibit excellent customer service skills by communicating effectively with district staff and customers to ensure complete satisfaction.
- Complete Service Acknowledgements electronically and obtain customer signatures.
- Participate in an on-call rotation schedule, which may require overnight travel.
- Work flexible hours, including weekends, to meet customer requirements.
- Maintain truck inventory to ensure timely responses to customer needs.
- Adhere to, implement, and follow safety guidelines and procedures at all times.
Requirements
- A minimum of 5 years of documented experience in the Fire Sprinkler/Suppression industry.
- High School Diploma or equivalent required.
- A valid driver's license and driving record that meets company requirements.
- Able to pass a pre-employment background and drug test.
- Possess and retain current State Fire Protection License or Journeyman License valid.
Preferred Qualifications
- NICET Level II certification is an asset.
Salary Information
The estimated salary range for this position is $60,000 - $80,000 per annum, depending on location and experience. We offer a competitive benefits package, including health insurance, retirement plans, and paid time off.
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