Pediatric Orthopedic Associate Representative

5 days ago


New Brunswick, New Jersey, United States RWJBarnabas Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at RWJBarnabas Health. As a key member of our pediatric orthopedic team, you will play a vital role in ensuring the smooth operation of our practice and providing exceptional patient care.

Key Responsibilities
  • Perform patient check-in and check-out functions, ensuring accurate and efficient processing of patient information.
  • Answer routine questions in person and over the telephone, providing clear and concise information to patients and families.
  • Perform basic clerical functions, including copying, scanning, faxing, sorting, and distributing mail.
  • Coordinate with insurance providers and handle pre-authorizations and certifications as necessary.
Requirements
  • High School Diploma or General Education Degree (GED) required.
  • Relevant experience and/or training, or equivalent combination of education and experience.
  • Demonstrates a clear understanding of the importance of patient satisfaction and safety.
  • Strong oral and written communication skills.
  • Attention to accuracy and detail.
  • Able to multitask and work under pressure.
  • Ability to work independently and in a team environment.
Preferred Qualifications
  • Associates Degree or Bachelor's Degree preferred.
  • Bilingual preferred.
  • Previous medical receptionist experience or background in general office.
  • Knowledge of medical terminology and electronic medical record (EMR) systems.
Work Schedule

Monday-Thursday: 8:00am-5:00pm

Friday: 7:00am-3:00pm

Day Shift, Full Time



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