Youth Services Manager

7 days ago


Springfield, Massachusetts, United States Northeast Center For Youth Full time
Northeast Center for Youth & Families seeks responsible and detail-oriented Youth Services Managers to manage day-to-day operations of residential group homes. The ideal candidate will ensure adequate staff coverage, maintain proper staff-to-client ratio, and oversee direct care staff while on-shift. A successful manager is organized, adaptable to changes, and able to problem-solve and communicate effectively with team members.

About the Role:
A Youth Services Manager at Northeast Center for Youth & Families is responsible for managing the group home schedule, maintaining compliance with health and safety regulations, and ensuring the safety and quality of life of at-risk youth clients and staff. This role requires strong time-management and budgeting skills, as well as the ability to review and monitor compliance with written documentation such as client reports, staff logs, and supervisory notes.

Key Responsibilities:
* Manage group home schedule to ensure adequate staff coverage and maintain proper staff-to-client ratio
* Oversee direct care staff while on-shift, providing guidance and support as needed
* Ensure compliance with health and safety regulations, including reviewing and monitoring written documentation
* Maintain accurate records and reports, including client progress notes and staff evaluations
* Participate in treatment planning and implementation, working closely with interdisciplinary teams to develop and implement individualized plans
* Collaborate with other managers to achieve organizational goals and objectives

Requirements:
* Associate's degree in a related field or 2 years of experience in youth services supervision
* Broad knowledge of non-profit administration and child protective systems
* Valid/active driver's license and reliable transportation
* Ability to pass CORI, DCF, and driving record checks

Benefits:
We offer a comprehensive benefits package, including medical, dental, vision, and life insurance, flexible spending accounts, 401K, paid sick time, paid vacations, and tuition reimbursement. We are committed to equal opportunity and diversity in the workplace.

The estimated salary range for this position is $45,000 - $60,000 per year, depending on qualifications and experience.

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