Member Services Representative

1 week ago


Frankfort Springs, Pennsylvania, United States Galloway Ridge Full time
Key Responsibilities and Requirements

As a Member Services Associate, you will be responsible for:
• Greeting members and addressing inquiries in person and via phone in a professional and courteous manner.
• Scheduling appointments and enrolling participants in programs with attention to detail and accuracy.
• Touring prospective members and processing contracts with a focus on providing excellent customer service.
• Processing transactions and balancing cash drawers with a high level of accuracy and attention to detail.
• Assisting with marketing and member retention efforts to promote the services and benefits of Galloway Ridge.
• Attending department meetings to stay informed and contribute to the team.

The ideal candidate will have a high school diploma, an associate's degree in a related field is preferred, two years of customer service experience, CPR/AED certification within three months, and excellent interpersonal, communication, computer, and cash handling skills.

Galloway Ridge offers an excellent salary and benefits package, including a 20,000 sq ft fitness facility, discounted meals, scholarships, PTO, wellness discounts, and more.

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