Mortgage Loan Originator
1 week ago
This position is responsible for generating loan originations and cross-selling financial services and products to current and prospective customers. The ideal candidate will have a strong understanding of the mortgage business and sales environment, as well as excellent communication and interpersonal skills.
Key Responsibilities- Generate customer prospects through outbound calling and meeting with clients
- Prospect for new loans through phone calls, email, and traditional networking
- Cross-sell financial products to qualified prospects
- Use web-based CRM systems for assistance in calling current company customers
- Load complete 1003 residential loan application into Loan Origination System (Encompass)
- Pull credit, determine eligibility, set product, lock rate, turn quality file into processing
- Discuss Programs, Products, and Fees with customers and determine scenario in customers best interest
- Disclose documents within 3 days of application
- Assist with getting documents back from client
- Become an expert on real estate agent partnership building, including the following duties: (make service calls to nurture potential customers, agent prospecting, and attend networking meetings)
- Attend relevant investor, bank, governmental and association trainings as requested by supervisor
- Attend events that engage community involvement in home ownership in the low to moderate income areas and low to moderate income borrowers
- Generate loan applications through self-generation and referral relationships
- Load application into Loan Origination System, determine eligibility, set product, lock rate, turn quality file into processing
- Maintain 85% Customer Satisfaction rating with borrowers with minimum response benchmark
- Maintain customer confidence by keeping loan information confidential
- General understanding of the mortgage business, sales, and office environment is preferred, but not required.
- Positive attitude and pleasant interpersonal skills
- Accuracy in details
- Business writing skills
- Ability to speak and understand English and Spanish language to communicate with customers, co-workers or supervisors
- Ability to set and meet priorities
- Knowledge of financial statements and tax return forms
- Computer skills for word processing and databases
- Strong telephone communication skills
- Knowledge of documents needed for mortgage or various consumer type loans
- Professional appearance and demeanor for interaction with public
- Ability to maintain good conversational skills
- Knowledge of bank policies, procedures, regulations, forms, departments, and products
- Bachelor's degree preferred. Degree in financial, sales, marketing, or business fields preferred.
- 3-5 years sales experience preferred
- Microsoft office suite
- Salesforce
- Mortgage Loan Officer license preferred
- NMLS #
Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at
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