Restaurant Operations Manager

4 weeks ago


Haverhill, Massachusetts, United States Burger King - KR Full time
Job Summary

We are seeking a highly motivated and experienced Shift Manager to join our team at Burger King - KR. As a Shift Manager, you will be responsible for leading a team of Team Members to deliver exceptional customer service and drive sales and profit results.

The ideal candidate will have a strong understanding of restaurant operations, including profitability, guest service, and people management. You will be responsible for motivating and directing Team Members to exceed guest expectations, providing coaching and feedback to improve team capabilities, and driving operational results.

Key Responsibilities:

  • Lead a team of Team Members to deliver exceptional customer service and drive sales and profit results
  • Motivate and direct Team Members to exceed guest expectations
  • Provide coaching and feedback to improve team capabilities
  • Drive operational results and ensure the restaurant upholds operational and brand standards

Requirements:

  • High School Diploma or GED required; 2 years of college preferred
  • 1-2 years of previous quick service restaurant experience
  • Demonstrated understanding of guest service principles
  • Available to work evenings, weekends, and holidays
  • Ability to work long and/or irregular shifts as needed

About Burger King - KR:

Burger King - KR is a leading fast-food chain with a commitment to serving high-quality, great-tasting, and affordable food. We are a dynamic and fast-paced environment that values our Team Members and provides opportunities for growth and development.



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