Network Support Specialist

7 days ago


Cleveland, Ohio, United States K2 Staffing, LLC Full time

**Job Description**

We are seeking a highly skilled Network Support Specialist to join our team at K2 Staffing, LLC. This is an exciting opportunity for a motivated and organized individual to work in a fast-paced IT environment.

**Key Responsibilities:**

  • Provide timely and effective support to end-users via phone, email, or web portal.
  • Configure, troubleshoot, and repair networking equipment, Windows servers, and workstations.
  • Manage Microsoft Exchange Server and Active Directory.
  • Administer network firewalls and switches.
  • Optimize and maintain network software and hardware.
  • Deploy file servers and cloud computing solutions.
  • Configure and deploy VOIP solutions.

**Qualifications & Requirements:**

To be successful in this role, you will need:

  • Minimum 4 years of hands-on experience in network administration, server management, and technical support.
  • 2-3 years of experience in a client-facing environment, such as sales engineering.
  • Excellent communication and problem-solving skills.
  • Possesses strong organizational and time-management skills.
  • Experience with RMM tools, ConnectWise, and Autotask PSA is a plus.

**Ideal Qualifications (not required):**

Achieving CompTIA Net+, CompTIA Security+, MCSA, MCSE, or CCNA certifications can be beneficial for career advancement.

**What We Offer:**

K2 Staffing, LLC provides a challenging work environment, opportunities for career growth, a pleasant workplace, and ongoing training.

**Estimated Salary:** $60,000 - $80,000 per year, depending on experience.



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