Customer Experience Liaison

7 days ago


Carol Stream, Illinois, United States OSG Inc Full time
Job Description

We are seeking a highly skilled Customer Experience Liaison to join our team at OSG Inc. In this role, you will serve as a liaison between our client-facing teams and provide exceptional support to our healthcare clients.

Key Responsibilities:
  • Coordinate requests from client-facing and programming teams with our Print Center.
  • Monitor client custom inventory and communicate replenishments needs to procurement.
  • Work collaboratively with internal teams on issue resolution.
  • Identify opportunities for process and profitability improvement.
Requirements
  • 3+ years' experience in client representation or project management.
  • Excellent written and verbal communication skills.
  • Strong relationship-building skills.
  • Ability to analyze data and reports for patterns and quality.
  • Self-motivated and eager to learn.
About the Role

This is a full-time position requiring 4 days of office work and 1 day remote. We offer equal employment opportunity and an inclusive workplace.

Estimated Salary: $60,000 - $80,000 per year



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