Bilingual Customer Support Specialist

4 weeks ago


Buffalo, New York, United States Amazing Home Care Full time

JOIN OUR TEAM


If you are passionate about assisting families and their loved ones during challenging times, you may be the perfect candidate.

Amazing Home Care is


at the forefront of transforming a traditional industry, and together, we strive to support our clients in reaching their objectives.

You will become part of an exceptional team, collaborating with a group of dedicated professionals in a friendly and supportive atmosphere.

Ideal candidates should possess

Bilingual proficiency

, attention to detail, self-driven motivation, and outstanding communication, organizational, and problem-solving abilities.

Key Responsibilities:
Handle incoming calls from Patients, Aides, and Contracts
Conduct outbound follow-up calls to Patients, Aides, and Contracts
Document, organize, and oversee patient/aide records
Ensure adherence to DOH regulations and internal policies and procedures

What We Offer:
Competitive compensation based on experience
Paid Time Off (including holidays, vacation, sick leave, and personal days)
Fully Stocked Kitchen (Coffee and Beverages)
Employee Lounge
Team Building Activities
Performance Incentives and Contests

Application Process:
If you believe you would be an excellent addition to our team, we encourage you to showcase your skills; apply today
Submit your resume along with your salary expectations.

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