Housekeeping Room Quality Assurance Specialist

4 days ago


Allentown, Pennsylvania, United States Four Points by Sheraton Full time
Room Inspector Job Summary

We are seeking a skilled Room Inspector to support our Housekeeping team at Four Points by Sheraton. As a key member of our staff, you will be responsible for ensuring the cleanliness and maintenance of guestrooms and public spaces.

Job Description

The ideal candidate will have 1 year of experience in housekeeping or a related field, with a high school diploma or equivalent. Alternatively, we also consider candidates with a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major.

Your responsibilities will include:

  • Assisting in managing Housekeeping operations and budgets
  • Coordinating lost and found procedures
  • Inventorying stock to ensure adequate supplies
  • Communicating guest room status to the Front Desk
  • Collaborating with the Engineering department on guest room maintenance needs
  • Ensuring compliance with loss prevention policies and procedures

You will work closely with the Housekeeping Manager to supervise an effective inspection program for all guestrooms and public spaces. This role requires strong communication and leadership skills to ensure exceptional customer service and satisfaction.

Core Responsibilities

Some key aspects of this position include:

  • Managing linen inventory and ordering supplies as needed
  • Supervising Housekeeping and related areas in the absence of the Housekeeping Manager
  • Providing feedback to employees on service behaviors and performance

Ambitious candidates should note that we anticipate offering a competitive salary of around $45,000 - $55,000 per annum, commensurate with experience. If you possess excellent organizational skills, attention to detail, and a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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