Security Dispatcher

4 weeks ago


Montgomery, Alabama, United States Wind Creek Hospitality Full time

Job Overview:

Wind Creek Hospitality is seeking a highly skilled Security Dispatcher to join our team. As a key member of our security operations, you will be responsible for communicating between the casino and security officers, ensuring seamless coordination and effective response to emergencies.

Purpose:

Our goal is to provide exceptional customer service and create a safe and welcoming environment for our guests. As a Security Dispatcher, you will play a critical role in achieving this purpose.

Value System:

We value teamwork, integrity, and a commitment to excellence. As a Security Dispatcher, you will be expected to embody these values and contribute to a positive and supportive team culture.

Responsibilities:

  • Answer phones and radio messages, and respond to emergency situations in a timely and effective manner.
  • Coordinate responses with security officers and other departments as needed.
  • Screen non-team members and verify authorization to enter the facility.
  • Monitor CCTV cameras and respond to alarms as necessary.
  • Log and track incidents, and maintain accurate records.
  • Perform other duties as assigned.

Requirements:

  • High school diploma or equivalent required.
  • One year of experience in law enforcement, corrections, or security dispatch preferred.
  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment and respond to emergency situations.
  • Must be 21 years of age or older.

Working Conditions:

This position requires the ability to work in a smoke-filled environment and may involve exposure to loud noises and stressful situations.

Benefits:

Wind Creek Hospitality offers a competitive salary and benefits package, including medical, dental, and vision insurance, as well as opportunities for professional growth and development.



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