Sales Compensation Program Manager
3 weeks ago
About the Role
We are seeking a highly skilled Sales Compensation Program Manager to join our Sales Planning team at Fivetran. As a key member of our team, you will be responsible for effectively managing and administering compensation plans through our incentive management tool, ensuring alignment with business goals, targets, and policies.
Key Responsibilities
- Manage and administer compensation plans through Fivetran's incentive management tool.
- Maintain accurate records of all compensation-related information.
- Guide incentive plan design by providing insights into industry best practices to motivate Sales representatives, modeling plan cost and forecast, securing alignment with cross-functional leaders, and engaging with the Systems and Finance Teams to ensure plans are implemented to specification.
- Own the entire Sales incentive program, including SPIFF and MBO programs.
- Monitor the effectiveness of compensation plans, SPIFFs, and MBOs, and make recommendations on how to increase the program's effectiveness.
- Author and enforce policies and procedures aligned with business objectives and ensure best practices and SOX compliance are met, maintaining up-to-date documentation of the compensation rules and guidelines.
- Serve as the main point of contact and address questions from the Sales and management regarding their compensation plans, proactively planning and executing end-to-end communication for compensation requests from the business.
- Provide Sales with comprehensive training and enablement materials to enhance their understanding and motivation regarding sales compensation plans.
- Collaborate with the Sales Compensation Team on the monthly compensation close process to ensure timely and accurate payout processing and performance reporting.
- Identify opportunities for process optimization and lead cross-functional efforts to improve and scale compensation processes.
Requirements
- 5+ years of relevant work experience in B2B sales commission.
- Proven ability to handle the complexities of an end-to-end commissions close, including managing towards accounting and payroll deadlines.
- Knowledge of consumption-based sales compensation structures, sales compensation concepts, sales data tracking processes, and methodologies.
- A passion for constructing scalable processes and adapting swiftly in ambiguous situations is paramount.
- A track record of strong SOX-compliant business-process design, enhancement, and maintenance.
- Exceptional communication skills, both verbal and written, with the ability to convey information effectively and empathetically to executives and cross-functional teams at the appropriate cadence.
- Proficiency in manipulating large data sets and conducting scenario analyses. Advanced skills in Google Sheets/Excel and ability to learn data visualization tools like Looker. Experience using Xactly or other Sales Incentive Management software is required.
- Excellence in structuring complex problems, developing solutions, and crafting recommendations concisely and effectively.
- Strong project management skills to move projects/tasks forward.
- High attention to detail, strong work ethic, demonstrated comfort with ambiguity, a can-do attitude, and an ability to meet tight deadlines.
What We Offer
- 100% employer-paid medical insurance
- Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
- RSU stock grants
- Professional development and training opportunities
- Company virtual happy hours, free food, and fun team-building activities
- Monthly cell phone stipend
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
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