Pharmacy Technician

3 weeks ago

Pembroke, North Carolina, United States Walgreens Full time

Job Description:

In accordance with state and federal regulations, assists the pharmacist in the practice of pharmacy, under direct supervision. Performs various Pharmacy Department duties in accordance with Company policies and procedures.

Responsibilities:

  • Assists the pharmacist in the performance of pharmacy duties, including the use of pharmacy systems to obtain patient and drug information and process prescriptions.
  • Models and delivers a distinctive and delightful customer experience, engaging customers and patients by greeting them and offering assistance with products and services.
  • Resolves customer issues and answers questions to ensure a positive customer experience.
  • Develops strong relationships with most valuable customers.
  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager, including the use of pharmacy systems to enter patient and drug information, ensuring information is entered correctly.
  • Assists pharmacists in scheduling and maintaining work flow.
  • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
  • Registers all related sales on assigned cash register, collects and handles cash as required.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Processes manual claims for third party program prescription services in a timely and efficient manner.
  • Assists and supports Pharmacy Department on inventory management activities, such as ordering, unpacking, checking and storing shipment of pharmaceuticals.
  • Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages, shortages, order errors or damaged goods involving Rx drugs.
  • May assist pharmacist in administering clinical services, including the collection and proper labeling of blood/urine samples from patients and other clinical services as required.
  • Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.

Requirements:

  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills to fill prescriptions accurately, including counting, measuring and weighing medications.
  • Prefer good computer skills.
  • Prefer the knowledge of store inventory control.
  • Prefer PTCB or ExCPT certification.

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