Repossession Team Lead
5 days ago
At Western Funding, we are committed to growing and strengthening our organization by hiring talented individuals who share our purpose and passion for excellence. As a leading auto finance company in the nation, we offer a dynamic work environment with opportunities for professional growth and development.
About the RoleWe are seeking an experienced Repossession Manager to join our team in Los Angeles, CA. This is an office-based position that requires strong management skills, attention to detail, and effective communication abilities. The successful candidate will be responsible for maintaining company policies and procedures related to repossession assignment handling, vendor relationships, and staff adherence to consumer interaction guidelines.
Key Responsibilities- Monitor and maintain adherence to departmental service standards and repossession recovery service standards.
- Develop and implement processing improvements for better staff and department performance.
- Train and direct staff for effective processing of department functions.
- Assist with development, maintenance, and review of management reports.
- Measure individual and team performance, provide coaching, and staff counseling on performance issues.
- Bachelor's degree
- Previous auto finance, insurance, rental car, or risk management experience
- Strong management experience, including supervisory or management roles
- Detail-oriented with the ability to prioritize multiple responsibilities
- Effective and professional verbal and written communication skills
- Advanced PC skills, including proficiency with Oracle or other retail consumer servicing systems
- Estimated salary: $80,000 - $120,000 per year
- Medical, dental, and vision benefits
- Life insurance and long-term disability plans
- Flexible spending account
- 401(k) matching
- Employee stock ownership program
- Wellness programs
- Metro tap card and metro-link reimbursement (for Los Angeles, CA employees only)
- Career path opportunities
- Discounts on parks, museums, movie tickets, and attractions
Western Funding is an equal opportunity employer and does not unlawfully discriminate in employment. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws. If you require reasonable accommodation to the application and/or interview process, please notify a representative of our organization.
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