Cheese Shop Team Lead Position

7 days ago


Webster, New Hampshire, United States Kroger Full time

At King Soopers, we are seeking a highly skilled and dedicated Cheese Shop Team Lead to join our team. This role is responsible for providing exceptional customer service, maintaining a safe and clean environment, and driving sales and profit goals in the Cheese department.

About the Role

The ideal candidate will have excellent communication skills, knowledge of basic math, and the ability to work effectively in a fast-paced environment. As a Cheese Shop Team Lead, you will be responsible for creating an outstanding customer experience through exceptional service, establishing and maintaining a safe and clean environment, and assisting in achieving sales and profit goals established for the Cheese department.

Responsibilities
  • Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
  • Offer product samples to help customers discover new items or products they inquire about.
  • Inform customers of cheese specials.
  • Responsible for training and coaching associates within the department to effectively perform their job duties at a satisfactory or above level.
  • Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
  • Measure, prepare, and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
  • Adequately prepare, package, label, and inventory ingredients in merchandise.
  • Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
  • Label, stock, and inventory department merchandise.
  • Report product ordering/shipping discrepancies to the department manager.
  • Display a positive attitude.
  • Understand the store's layout and be able to locate products when requested by customer.
  • Stay current with present, future, seasonal, and special ads.
  • Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.
  • Adhere to all food safety regulations and guidelines.
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Notify management of customer or employee accidents.
  • Report all safety risk, or issues and illegal activity, including: robbery, theft, or fraud.
Qualifications
  • Current food handlers permit once employed.
  • Effective communication skills.
  • Knowledge of basic math.
Benefits

We offer a competitive salary of $45,000 - $55,000 per year, depending on experience, plus benefits including health care, paid time off, mental health resources, associate discounts, and opportunities to learn and grow. At King Soopers, we value our associates and strive to create a welcoming and engaging environment where you can thrive.



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