Hotel Receptionist

11 hours ago


Fort Wayne, Indiana, United States Pyramid Global Hospitality Full time
Company Overview

Pyramid Global Hospitality operates a portfolio of award-winning, premium-brand hotels in some of the country's most vibrant cities. Our company is built on the power of hospitality and seeks individuals to help us bring this virtue to life.

We believe in creating an environment that fosters personal growth and allows our team members to be their best selves.

Salary
$45,000 - $60,000 per year based on experience,

Job Description
Greetings and Check-Ins
Our ideal candidate will greet and welcome guests upon arrival, creating a positive first impression.

Room Management
Handle check-ins and check-outs efficiently, ensuring guest satisfaction.

Reservation Management
Manage reservations, answer guest inquiries, and address complaints promptly.

Front Desk Operations
Maintain a clean and organized front desk area.

Information Provision
Provide accurate information about the hotel, rooms, rates, and amenities.

Cash Handling
Process payments and manage cash transactions accurately.

Team Collaboration
Coordinate with housekeeping and maintenance to ensure smooth operations.

Positive Work Environment
Promote teamwork and contribute to a friendly, safe work environment.

Other Responsibilities
Perform other duties as assigned.

What We Offer
Competitive salary and benefits package,
Opportunities for career growth and advancement,
A supportive and dynamic team environment,
Ongoing training and development programs.

Required Skills and Qualifications
  • A friendly and professional demeanor with excellent communication skills.
  • Strong organizational skills and attention to detail.
  • A passion for customer service with a positive, can-do attitude.
  • Ability to multitask and remain calm under pressure.
  • Previous experience in hospitality or customer service is a plus but optional.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.

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