ERP Training Specialist
5 days ago
Job Summary
We are seeking a highly skilled ERP Training Specialist/Project Analyst to join our team at the Naval Information Warfare Center Pacific (NIWC PAC) in San Diego, CA. As an ERP Training Specialist, you will be responsible for delivering and maintaining training for Navy ERP systems and other tools used by project managers and business financial managers.
About the Role
The ideal candidate will have experience coordinating, developing, and delivering training sessions in a US Navy/DoD environment, while also handling various project management and reporting tasks. You will work closely with cross-functional teams and external stakeholders to ensure seamless delivery of training programs.
Responsibilities
- Navy ERP Training: Deliver the Navy ERP Project Structure module to project managers on a regular basis (monthly group trainings and 1:1 sessions throughout the year). Maintain and update training materials as necessary.
- Training Development: Update existing training materials and create new content for upcoming tools such as Avana Jupiter. Translate vendor materials into NIWC-focused training programs.
- Project Checkbook & WAA/WAT Training: Conduct live training sessions for the Project Checkbook tool and Work Acceptance Agreement/Work Acceptance Tool (WAA/WAT). Collaborate with team members to backfill when necessary.
- Surveys & Metrics Management: Create, distribute, and analyze surveys for all training sessions using Qualtrics. Compile metrics and manage data in Tableau to ensure training effectiveness.
- Class Coordination: Set class schedules, coordinate participation, track attendance, and close out classes using internal scheduling tools.
- QA Testing: Participate in QA testing for updates to the Project Portal and Embedded Workforce Portal.
- Video & SOP Creation: Develop how-to videos for training purposes and update SOPs as required. Lead the video production process for new tool implementations using tools like Snagit.
- Maintain and update the 'Network Activity End Item Product Crosswalk' Excel sheet on a weekly basis.
- Coordinate with external contacts to ensure project managers have access to necessary tools and permissions within Navy ERP.
- Assist with QA testing, update hub pages for internal portals, and manage communications related to training and updates.
Requirements
To be successful in this role, you will need:
- Bachelor's degree in a relevant business or technical discipline.
- At least three (3) years of recent, relevant professional experience delivering and maintaining technical training.
- Strong project management skills with experience in scheduling, coordination, and reporting.
- Strong proficiency with the Microsoft Office suite.
- Experience using pivot tables in Microsoft Excel.
- Familiarity with training tools like Qualtrics, Tableau, and Snagit.
- Ability to develop new training content based on system changes and new tool rollouts.
- Excellent communication and coordination skills to manage training schedules and participant engagement.
- Experience with public speaking and conducting in-person training to groups of varying sizes.
- Ability to work collaboratively with cross-functional teams and external stakeholders.
What We Offer
- Paid Time Off
- Paid Holidays
- 401(k) with employer match
- Medical Insurance (3 plan options)
- Dental Insurance (2 plan options)
- Vision Insurance Plan
- Healthcare and Dependent Care Flexible Spending Accounts
- Commuter Benefits
- Basic Life, AD&D, short-term and long-term disability insurance
- Supplemental life insurance
- Pet Benefits
- Legal Resources and ID Theft benefits
- Employee Assistant and Work-Life Program
- Voluntary Leave Transfer Program
- Tuition Reimbursement
- Employee Referral Program
About Us
THOR Solutions, LLC is a rapidly growing Center for Veteran's Excellence (CVE) verified Service Disabled Veteran Owned Small Business (SDVOSB) providing mission-critical support across the Department of Defense, federal civilian agencies, and commercial maritime industry, worldwide.
Estimated Salary Range: $26.50 – $29.50 per hour
Language Code: en
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