Warranty Claims Specialist
4 weeks ago
At OGara Coach Company, we are seeking a skilled Warranty Clerk to join our team. This role is responsible for preparing, recording, and reconciling warranty claims and submitting them to the factory and distributors for defective parts.
Key Responsibilities:
- Process warranty claims, verifying criteria required by the factory or distributor.
- Post edits on the computer system.
- Prepare CSI documents for submission.
- Track parts by tagging and arrange for parts to be shipped to the factory or distributor, or to be scrapped.
- Follow up with the factory and distributors regarding unpaid claims.
- File sales documents after they are posted, and the commission is paid.
- Reconcile flooring interest statements and selected vendor accounts.
- Serve as a backup telephone operator.
Requirements:
- Ability to read and comprehend instructions and information.
- Some knowledge of automotive parts.
- Two years of experience in a general office position.
- Ability to use a computer, ten-key, microfiche machines, and to read vendor catalogs.
- Ability to communicate effectively orally and in writing.
We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or veteran status.
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