Expert Barista with Excellent Customer Service Skills
3 days ago
We are seeking a skilled and friendly Barista to join our team at the charming cafe in Fairport, NY. As a Barista, you will be responsible for delivering exceptional customer service by warmly greeting guests, maintaining a spotless and welcoming cafe environment, and providing menu suggestions while remembering customer preferences.
Stay up-to-date on coffee trends, handle transactions with precision, and prioritize guest satisfaction to ensure a memorable cafe experience. Your commitment to following safety and security protocols is crucial, and you may have the opportunity to undergo ServSafe certification training.
Become the welcoming face that brings joy to our customers' day with every delicious cup of coffee.
Key Responsibilities:- Taking customer orders accurately and preparing beverages following company recipes and standards.
- Providing exceptional customer service by greeting customers, answering questions, and handling complaints in a professional manner.
- Maintaining a clean and organized work area, including cleaning equipment and utensils regularly.
- Operating cash register and processing payments accurately.
- Collaborating with team members to ensure efficient and timely service during peak hours.
- A high school education or equivalent is preferred and at least one year as a Barista or related customer service position is also preferred.
- Medium work -- Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Possessing the ability to bend, stretch, twist, or reach with your body and arms, and working under variable temperatures and noise levels. Near Vision - the ability to see details at close range. Must have the ability to stand for long periods of time without sitting or leaning.
- Must possess fluency in English and be able to work in stressful, high-pressure situations, with the ability to multi-task on a continuous basis.
- Must be able to work early morning AM positions and weekend availability.
At Woodcliff Hotel & Spa, we pride ourselves on fostering an environment of support and respect, where our team members are inspired to tap into their innate professional abilities and excel in their careers while genuinely enjoying what they do – serving our valued guests.
We have been named the Best Hotel in Rochester and have a rich tradition of extraordinary hospitality spanning over 35 years.
With stunning views of the Bristol Hills and Rochester skyline, our iconic hotel, spa, restaurant, and golf course offer a unique work environment.
We strive to provide our guests with an unforgettable experience and look for like-minded individuals to join our team.
Compensation: $16-$18 hourly.-
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