Healthcare Registration Associate
2 days ago
We are seeking a skilled and compassionate Patient Access Representative Associate to join our team at Optum, in strategic partnership with Allina Health. As an integral member of our healthcare team, you will play a vital role in connecting patients with the care and resources they need to thrive.
About the RoleThis is a fantastic opportunity to launch or advance your career in healthcare registration. As a Patient Access Representative Associate, you will be responsible for greeting and welcoming patients, collecting demographic and insurance information, and facilitating a seamless registration process. Your exceptional communication skills, attention to detail, and ability to work effectively in a fast-paced environment will make you an invaluable asset to our team.
Key Responsibilities- Greet and welcome patients in person, providing a warm and empathetic experience
- Collect demographic and insurance information, ensuring accuracy and completeness
- Facilitate the registration process, addressing any questions or concerns patients may have
- Direct patients to their appointments or procedures, ensuring timely and efficient service
- Maintain accurate and up-to-date records, using electronic medical records to document patient information
- Resolve claim issues or registration errors on patient accounts, working collaboratively with other departments as needed
To succeed in this role, you will need:
- 6+ months of customer service experience in an office or hospital setting
- Intermediate level of proficiency with Microsoft Office products
- Ability to work 36 hours per week, with flexibility to start between 5:00am – 9:00am
- Ability to work every other weekend, starting between 6:30am - 10:30am
- Ability to work standard daytime hours during the training schedule, for the first 3 weeks upon starting
As an employee of Optum, you can expect:
- A competitive salary range of $45,000 - $55,000 per year, based on experience and qualifications
- A comprehensive benefits package, including medical, dental, and vision coverage
- A generous 401(k) matching program, helping you save for your future
- Ongoing training and development opportunities, supporting your career growth and advancement
At Optum, we are dedicated to making a positive impact on the lives of our patients and communities. Our mission is to help people live healthier lives and make the healthcare system work better for everyone. We believe in the importance of diversity, equity, and inclusion, and strive to create a workplace culture that reflects these values. If you share our commitment to excellence and our passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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