Account Manager

4 weeks ago


New Brunswick, New Jersey, United States ESS Full time
Account Manager

At ESS, we're committed to making a difference in the lives of our students and employees. As an Account Manager, you'll play a critical role in building and maintaining strong relationships with our school district partners.

Key Responsibilities:
  • Conduct site visits and meetings with clients in your assigned geographic area, traveling up to 75% of the time.
  • Serve as the primary point of contact for clients and ESS management, ensuring seamless contract and account operations.
  • Manage and direct all activities within your assigned region, including staffing, fill rates, client retention, and financial reports.
  • Lead and motivate staff, including hiring, firing, disciplinary management, and recognition duties.
  • Develop and implement recruiting efforts for clients, such as job fairs and special hiring events.
  • Provide exceptional customer service by resolving issues in a professional and empathetic manner.
Requirements:
  • Minimum of two years' experience in management or a leadership role.
  • Excellent interpersonal, communication, and problem-solving skills.
  • Familiarity with management reports.
  • Ability to thrive in a fast-paced environment and remain calm under pressure.
  • Maintain high ethical standards, integrity, and confidentiality.
ESS Advantages:
  • Mileage reimbursement
  • Health insurance
  • 401(k)
  • PTO (vacation, sick, personal)
  • Mental health day
  • Discretionary bonus program
Work Environment:

This position works in an environment with moderate noise levels, typical of a business office with computers and printers.

We're an equal opportunity employer, committed to creating a diverse and inclusive workplace where all employees can thrive.


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