Account Manager
4 weeks ago
At ESS, we're committed to making a difference in the lives of our students and employees. As an Account Manager, you'll play a critical role in building and maintaining strong relationships with our school district partners.
Key Responsibilities:- Conduct site visits and meetings with clients in your assigned geographic area, traveling up to 75% of the time.
- Serve as the primary point of contact for clients and ESS management, ensuring seamless contract and account operations.
- Manage and direct all activities within your assigned region, including staffing, fill rates, client retention, and financial reports.
- Lead and motivate staff, including hiring, firing, disciplinary management, and recognition duties.
- Develop and implement recruiting efforts for clients, such as job fairs and special hiring events.
- Provide exceptional customer service by resolving issues in a professional and empathetic manner.
- Minimum of two years' experience in management or a leadership role.
- Excellent interpersonal, communication, and problem-solving skills.
- Familiarity with management reports.
- Ability to thrive in a fast-paced environment and remain calm under pressure.
- Maintain high ethical standards, integrity, and confidentiality.
- Mileage reimbursement
- Health insurance
- 401(k)
- PTO (vacation, sick, personal)
- Mental health day
- Discretionary bonus program
This position works in an environment with moderate noise levels, typical of a business office with computers and printers.
We're an equal opportunity employer, committed to creating a diverse and inclusive workplace where all employees can thrive.
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