User-Centered Design Leader

1 week ago


Washington, United States BLEN Corp Full time

About BLEN Corp
BLENers are passionate about using technology to solve real-world problems. For over 20 years, we've been helping government agencies and businesses transform their digital experience. We bring fresh perspectives to every project, from modernizing legacy systems to building cloud-native applications to experimenting with technology that's just around the corner. We value building long and enduring partnerships to solve complex challenges by putting humans at the center of all the experiences. Our team thrives on turning tricky problems into solutions that are practical, accessible and performant.

Job Summary
We are seeking a Senior Product Designer to lead our teams in creating effective digital solutions through user-centered design. As a Senior Product Designer at BLEN Corp, you will collaborate with management, engineering, and product teams to shape design vision and strategy. You will guide cross-functional teams in delivering high-impact design solutions aligned with client goals, develop and maintain design initiative briefs and discovery artifacts, and partner with clients to identify key challenges and prioritize user-centered outcomes.

Main Responsibilities
• Collaborate with management, engineering, and product teams to shape design vision and strategy
• Guide cross-functional teams in delivering high-impact design solutions aligned with client goals
• Develop and maintain design initiative briefs and discovery artifacts
• Partner with clients to identify key challenges and prioritize user-centered outcomes
• Oversee design delivery, ensuring quality and adherence to client expectations
• Serve as the primary design point of contact for stakeholders
• Leverage deep knowledge of user-centered design methodologies to lead iterative, outcome-driven development
• Make critical decisions to keep projects on track and aligned with evolving client needs
• Balance program strategy with tactical design support as needed
• Mentor and coach junior designers, fostering professional growth
• Build and maintain strong relationships with internal and external stakeholders

Requirements
We are looking for candidates with a Bachelor's degree plus 7+ years of relevant experience, advanced experience in content design skills including plain language, inclusive content, concise writing, and content strategy, and proficiency with design software such as Figma, Miro, Adobe or other designer tools. Ideal candidates will demonstrate a blend of design expertise, leadership skills, and a commitment to continuous professional development and innovation in user experience design. Salary range: $100,000 - $140,000 annually.



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