Parts Specialist
4 weeks ago
Marcum Search is seeking a reliable and detail-oriented individual to fill the role of Parts Specialist. This position plays a crucial part in the company's manufacturing operations and parts distribution-fulfillment. The successful candidate will report directly to the Parts Supervisor and be responsible for managing tasks within the Parts Division to ensure the timely delivery of parts. They will also provide exceptional customer service and maintain strong client relationships.
The ideal candidate will possess a strong work ethic, be able to thrive in a fast-paced environment, and have excellent follow-through and follow-up skills. They will also be able to work independently and manage their duties with minimal oversight. Additionally, the ability to multitask and work effectively in a team environment is essential for this role.
Responsibilities include:
- Processing offers/orders for parts and retrofits based on email or phone requests.
- Processing repairs/returns for parts based on email or phone requests.
- Checking outstanding offers/orders.
- Working with customers and head office to complete offer/order/repair/return requests.
- Working one evening per week (6 pm) and one weekend every 6 weeks, handling incoming emergency calls, coming to the office (if needed), picking, packing, and arranging shipment.
Work Hours:
- Standard work week: Monday-Friday, 8am-4:30pm.
- Lunch break: 30 minutes.
- Weekday hotline: till 6 pm one day per week.
- Weekend hotline: Friday through Monday (24x7) once every 6 weeks.
Benefits:
- Paid biweekly on Wednesday for the period that ends on the previous Sunday.
- 11 paid holidays.
- 401K (2% contribution match by company).
- Profit sharing: 3% of base salary.
- Medical (BCBS of RI), Dental (Delta Dental), and life insurance.
- HSA Savings account.
- 3 weeks paid vacation after 6 months of employment.
- Reimbursement of mileage for work-related travel during hotline.
This role offers a unique opportunity to take on a pivotal parts fulfillment component in a growing company. If you are ready to step into a challenging and rewarding role, Marcum Search invites you to apply to become the new Parts Specialist and join a thriving team in Lincoln, RI.
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