Customer Service Representative

7 days ago


Casa Grande, Arizona, United States Trulieve Full time

We are seeking a highly skilled Customer Service Representative to join our team at Trulieve, a leading provider of cannabis products. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our patients and customers, ensuring their needs are met and exceeded.

About the Role

This is a seasonal position that requires a minimum of 21 years of age (or 18 in CT, PA, and WV) with a high school diploma or equivalent. You will work independently in a dynamic environment, interacting with various personalities at different seniority levels. Excellent people skills, verbal and written communication, and ability to work effectively without supervision are essential qualities for this role.

Key Responsibilities
  • Providing Exceptional Customer Service: Engage with customers, provide product information, and resolve any issues promptly.
  • Product Knowledge: Stay up-to-date on our product offerings, benefits, and potential side effects to educate customers.
  • Cash Handling: Process transactions accurately and efficiently while maintaining a safe and secure environment.
  • Team Collaboration: Work closely with colleagues to ensure seamless customer experiences and maintain a clean, well-stocked workstation.
Requirements
  • Education: High school diploma or equivalent required.
  • Age: Minimum 21 years old (or 18 in CT, PA, and WV).
  • Skills: Excellent communication, interpersonal, and problem-solving skills.
Benefits

We offer competitive compensation, flexible scheduling, and opportunities for professional growth. Our team members enjoy working in a dynamic environment, collaborating with like-minded individuals, and contributing to our mission to provide compassionate care to our patients.

Salary

The estimated salary range for this position is between $35,000 to $45,000 annually, depending on experience and qualifications. We also offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.



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