Customer Service Specialist

3 days ago


Pharr, Texas, United States Ross Stores Full time
About the Role

This is a fantastic opportunity to join Ross Stores as a Customer Service Specialist on our sales floor. As a key member of our team, you will be responsible for ensuring that our customers have an exceptional shopping experience.

Key Responsibilities
  • Provide excellent customer service by greeting customers warmly, answering questions, and resolving any issues promptly and professionally.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms.
  • Process transactions accurately and efficiently at the register, handling cash, credit card, and check payments.
  • Assist with visual merchandising, including setting up displays, rotating merchandise, and maintaining store appearance.
  • Work collaboratively with colleagues to achieve sales goals, meet customer needs, and maintain a positive store atmosphere.
Requirements
  • High school diploma or equivalent required; some college education preferred.
  • Previous retail experience, preferably in a customer-facing role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Basic math skills and accuracy when handling cash and operating a point-of-sale system.
  • Ability to lift up to 25 pounds, stand for long periods, and move quickly around the store.
What We Offer
  • A competitive hourly wage of $12.50-$15.00 per hour, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching.
  • Ongoing training and development opportunities to help you grow your career.
  • A fun and supportive work environment with a talented team of professionals.


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